Takavlp's Privacy Policy

When you register or use Takavlp, we collect certain information to improve your experience and keep your account secure. All data collection is fully transparent — we never gather information without your knowledge.

Directly Collected Information

• Full name, date of birth, and gender — collected via the registration form.
• Mobile number and email address — for communication and account verification.
• Home address — for KYC verification and compliance with legal obligations.
• National ID / passport number — collected during identity verification.
• Payment information — mobile banking numbers (bKash, Nagad, Rocket).
• Records of conversations with the support team.

Automatically Collected Information

• Device information — operating system, browser type, and device model.
• IP address and approximate geographic location.
• Usage patterns — time spent, pages visited, and bets placed.
• Login timestamps and transaction history.
• Behavioral data collected via cookies and tracking pixels.

Takavlp uses your information only for specific, legitimate purposes. We never sell your personal data to third parties for commercial gain or use it in any unauthorized manner.

Marketing Communications

If you consented to marketing communications during registration, we may contact you by SMS or email about new Takavlp promotions, bonus offers, and events. You can withdraw this consent at any time — either through your account settings or by reaching out to our support team.

Takavlp never sells your information to third parties under any circumstances. However, limited data may be shared with trusted partners where necessary to deliver our services.

Data Sharing Circumstances

• Payment Processor: bKash, Nagad, Rocket — only the payment details required to complete a transaction.
• KYC Service Provider: Authorized third parties for identity verification.
• Law Enforcement Agencies: Under a valid court order or government directive.
• Audit & Regulatory Bodies: To maintain our licence and ensure ongoing compliance.
• Technology Partners: For platform operation and maintenance, under strict confidentiality agreements.

Takavlp uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookie Type

• Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme). You can disable this at any time.
• Analytics Cookies: To understand how the platform is used. No personally identifiable information is disclosed.
• Marketing Cookies: To show you personalized content, only with your consent.

You can clear cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain features.

Takavlp does not retain data longer than necessary. How long information is kept depends on its type and applicable legal requirements.

Once the designated retention period ends, data is securely deleted or anonymised so that it can no longer be linked back to you.

Takavlp believes you should have full control over your own data. That's why we provide you with the following rights.

How to Exercise Your Rights

To exercise any of the rights above, email us at support@takavlp.com. We'll do our best to respond within 30 days. We may ask for some details to verify your identity.

Takavlp protects your data using industry-leading security technology. Our security team monitors systems around the clock to detect and respond to any suspicious activity in real time.

• SSL/TLS Encryption: All data transmitted via our website and app is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification at login adds an extra layer of security to your account.
• Encrypted Database: All stored data is protected with AES-256 encryption.
• Firewall & DDoS Protection: Advanced network-level protection against cyber attacks.
• Regular Security Audits: Regular vulnerability testing conducted by third-party security specialists.
• Restricted Access: Only authorized staff can access specific data, and every access is logged.
• Data Backup: Regularly encrypted backups are stored on secure servers.

Response to a Data Breach

In the rare event of a data breach, Takavlp will notify the relevant authorities within 72 hours and inform affected members as promptly as possible, as required by law. We will investigate the cause and take the necessary steps to prevent recurrence.

Takavlp strictly does not provide services to anyone under the age of 18. Protecting minors is one of our highest priorities.

• Age is verified at registration and confirmed through identity documents during the KYC process.
• If a user is found to be under 18, their account is closed immediately.
• We do not knowingly collect any information from users under the age of 18.
• If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately.

Takavlp may update this Privacy Policy from time to time — in response to technological changes, new legal requirements, or expanded services. We are committed to remaining transparent with every update.

• Members will be notified in advance of any significant changes via email or platform notification.
• Updated policies take effect from the date of publication.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
• The date of the latest update will always be displayed at the top of this page.
• Previous versions are available on request from the support team.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Takavlp's dedicated privacy team is always ready to respond to your message.

• Email: support@takavlp.com
• Response Time: Typically within 24–48 hours.
• Help Centre: Help Center Page Visit us.
• Working Language: You can reach us in both Bengali and English.